Returns & Exchanges
At Ally Fashion, we want you to love your purchase, which is why we offer a 30-day return period for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for every customer.
Initiate Your Return
Log into our online portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the parcel.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized postal service location or courier drop-point.
Receive Your Refund
Once our warehouse team inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
